August 17, 2015 Club Meeting

Chamber Speakers Circle

August 17, 2015

Attendees: Annamarie, David N., Lara, Suzanne, Marina, Saurabh and Samya and Terri

Guests:    Bacher, Namisha,

Theme of the day:  Hot August Nights

Word of the day:   nostalgia

Samya reminded us that officer training is coming soon.

Samya noted the club is moving to the Chamber of Commerce on 8/31 and we will try to host an open house with a club contest.

Marina was the Toastmaster, Saurabh was the General Evaluator, Bacher was the Vote Counter, Samya was the Timer and Grammarian and Lara was the Ah Counter.

Speaker #1:  Aditi

Speech:   Words Matter Advanced Project #1 The Speech to Inform

Annamarie introduced the speech’s objectives.  Aditi opened her laptop toward the middle of the room for display.  She spoke about the importance of words and her understanding of how they matter.  Aditi talked about “the key to satisfaction”, making customers happy.

Two things were clear:

1.    People want what they want, if they ask for something they want their request fulfilled.

2.    Phrasing decisions in a way that is receptive to people

a.    Action vs. Outcome

                                          i.    Changing the wording from “we can’t do this” to “we took the time to figure out if we can help, but we can’t help at this time”

                                         ii.    Satisfaction rose 25%

Words have the impact of changing dialogue in the conversation

·         People being harassed online

a.    Acknowledge the difficulty of the situations without labeling them as harassed

·         Stolen Intellectual property

Empathy is very important, for example if a person is called a victim, they start acting like they are a victim.

Aditi cited a study of Children with Down’s Syndrome.

Aditi’s concluding thoughts:

1.    Stating you took the time to investigate

2.    The words you use

3.    Conveying a message with the utmost empathy

Speaker #2:  Sergio

Speech:   5 Tips for Everyday PC Users and IT Professionals Project #2 Organize Your Speech

David introduced the speech’s objectives.  Sergio began by propping up his training manual book.  He explained how he started a totally new role at his place of work.  After mastering his new role, Sergio shared five important tips all computer users should know:

1.    Computers go bad

a.    Dust and heat cause issues

b.    Durability and moving can also cause breakage

2.    Electro static Discharge (ESD)

a.    The casing protects people from the companent shocing you

3.    Electromagnetic Interface (EMI)

a.    Currants of magnetic firels, occurring when strong magnets are near a computer, which can cause loss of data

4.    Passwords

a.    Don’t give anyone your password

5.    Wires

a.    Hiding wires to reduce tripping hazards, safety

Table Topics:   Suzanne led Table Topics about hot August nights and antique cars.  Terri, Bacher, Annamarie, David N., Lara, Namisha and Samya participated.

Saurabh called on his team of evaluators:

Evaluator #2:  David evaluated Sergio’s speech.   

David appreciated Sergio’s useful speech.  He suggested physical ways Sergio could have set-up the book he displayed.  David noted the great insights that Sergio shared and how the audience could relate to everything he had shared.

Evaluator #2:  Annamarie evaluated Aditi’s speech.  

Annamarie noted that Aditi was addressing a topic we could all relate to.  She acknowledged how Aditi used the space and made eye contact with the audience.  Annamarie encouraged Aditi to use the room’s display screen so that everyone could see her presentation and suggested that Aditi could slow down in her pace.  Annamarie appreciated how the points of Aditi's speech were useful to all of us in the room.

Samya reminded us that the next meeting will be the last in this space at City Hall.  Samya asked the club members if they would like to put together a gift for the cleaning lady who stays late to clean after out meetings. Samya asked members to bring a donation next meeting.

Samya reminded us that the club is moving to the Chamber of Commerce offices on 8/31, at 1700 El Camino Real, Suite 100, San Mateo, CA.

Bacher announced Lara as winner of the Table Topics contest.

The meeting ended at 7:12.

Roles For The Next Meeting:  August 24, 2015

Toastmaster:   Aditi     Theme:    

General Evaluator:    Marina

Speaker 1:   Samya

Evaluator 1:  Suzanne

Speaker 2:  Saurabh

Evaluator #2: Lara

Table Topics:  Annamarie

Grammarian: Terri  Word of the day:  

Timer: David N. (tentative)

Ah Counter:  OPEN

Vote Counter:  David N.